Privacy Policy

1. Information We Collect

When you submit a contact form, request an estimate, or communicate with us, we may collect:

• Your name
• Email address
• Phone number
• ZIP code and service address
• Information about the services you’re interested in (carpet cleaning, upholstery cleaning, tile & grout cleaning, rug cleaning)

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your estimate request and schedule service
• Communicate with you about your cleaning appointment
• Send follow-up information related to services you’ve inquired about
• Improve our customer service

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. Your information is only used internally by Lovejoy Carpet Care to provide the services you’ve requested.

4. Facebook Lead Ads

When you submit a form through our Facebook advertisements, Facebook collects the information you provide and shares it with us. Facebook’s use of your information is governed by Facebook’s Data Policy. We only use the information Facebook shares with us as described in this policy.

5. Data Security

We take reasonable measures to protect your personal information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may request that we:

• Provide you with a copy of the personal information we have about you
• Correct or update your information
• Delete your information from our records
• Stop contacting you for marketing purposes

To make any of these requests, contact us using the information below.

7. Contact Us

8. Changes To This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

This policy was last updated in May 2026.