I booked an appointment for my living room carpet to be cleaned, they cleaned the living room, stairs and upstairs hallway to make the minimum payment worthwhile. Not only was Bryan on time, but they had an earlier opening the day of so he reached out to see if I wanted him to come earlier which was awesome. I came home to my carpets looking even better than they did brand new. I would 100% recommend Lovejoy; and with two little ones, I will definitely be using them again in the future!